Posted 31 Jul 2006 in LG , Verizon Wireless | 194 comments

LG Chocolate launched by Verizon Wireless

Verizon Wireless has finally announced the availability of the LG Chocolate VX8500 phone, making them the first US carrier to get their hands on the famous Chocolate handset.

The LG Chocolate VX8500 features a 262k color QVGA display, a 1.3 megapixel camera, Music Player with MP3 and WMA support, microSD card slot, Bluetooth, V Cast Music, V Cast Video.

The LG Chocolate is available online, but retail will only start on August 7 for the price of $149.99 with a 2-year contract or $249.99 with a 1-year contract.

Have something to say about the Chocolate?

lg chocolate vx8500

194 comments

Aug 1, 2006 - Sarah Wolfe :

I have a LG VX5200 I just began a contract with in June 2006 (2 year) - it is a family (2 phone) contract I might be interested in upgrading my personal phone to a chocolate only - would I get credit for my present phone?

Aug 2, 2006 - jessica :

this fone is so hot im gettin it yea!!!

Aug 8, 2006 - sharene :

im gettin this september 17thh yeah boy =]

Aug 9, 2006 - Mercedes :

this fone is rad...im going to ask my dad to get it for me, im only 13 and i dont have the cash for that baby, mayb meh daddy will get me it

Aug 13, 2006 - jon :

this phone sucks it broke like the first day I got it. Its so hard to use and you can forget texting with it. The ipod feature is a joke. This phone is a complete piece of shit. Its ridiculous.

Aug 19, 2006 - Justin :

This phone is horrible...its ugly and hard to use... the ipod part is bad and if i could i would throw it out... if ur thinking about geting this DONT...

Aug 30, 2006 - morgan :

i think this is a great phone

Sep 5, 2006 - Beth :

seems like a very good phone...... it should be fine, maybe to you its shitty, but to someone else it should be very nice.

Sep 5, 2006 - gary :

@Beth

I'm a little skeptical. I had misfortunes with both of my past LG's. I've heard that the Chocolate is a blast. If you happen to purchase one, please tell me about it.

Sep 8, 2006 - Luis :

I want this phone but i already have a phone. Im with verizon and people tell me that my 2 year contract has to end until i can buy a new phone thats crap. i dont want to wait another year until i get a new phone. All i want is to change the phone but my number and information 2 be the same.

Sep 9, 2006 - Gary :

this phone is sweet!!

Sep 9, 2006 - Ana :

LMAO thats cause you`re not smart enough to read the manual or figure everything out yourself (haha like I honestly did!?) It is hard to figure out at first, but it gets easier later on. I`ll admit that. To me its like a mini sidekick 3. You just have to be patient with everything. FYI: Im on my VZW Chocolate cell right now. NO JOKE.

Sep 10, 2006 - Moe :

omg this fone is so hottt i am so getting it

Sep 13, 2006 - bdizzle :

this phone is a total piece of garbage, get the vx8300 and save some money and time. They are essentially the same phone.

Sep 14, 2006 - Steve :

omg i just stuck my finger up my ass to that phone.............

Sep 23, 2006 - Mike :

I bought my phone month ago. The chocolate i have spazzes out and calls the first person on my recent calls when i open it, most of the time, the touch sensitive buttons dont work and when they do it just plain sucks. Do your research brfore you pick up this phone, it will save you alot of time and money.

Oct 2, 2006 - Crazy8 :

K, i got this phone 1 week after it came out, at first right when i opend it, i thought it was the best phone ever, then later i found out it was a piece of crap.It blacks out sometimes and the mp3 part sucks, i was like ok...If you really want this phone go ahead and wate your money, but take my advice, go out and buy a better phone. THE CHOCOLATE SUX!!!!

Oct 2, 2006 - MJD4 :

Dont buy the chocolate, it sux. it shuts off randomly, and dont get me started on the ipod part.its so retarted.i swear , dont buy it, go buy the slver or something else

Oct 5, 2006 - Stephen A :

I have the same problems as Mike (9/23/06 5:10 PM). I'm on my second Chocolate - the first just wouldn't play music. Whenever I tried to access something off the memory card the phone locked up. Now I can play music sometimes - but more often then not the buttons lock up, or stick, or have such a long delay the phone is unusable.

Oct 11, 2006 - blanch r :

My boyfriend wants me to buy this phone for him. Is it a better phone than the new crazr?

Oct 11, 2006 - doug :

blanch: I would advise you not to buy it. Many people have been experiencing problems with it. The new Motorola KRZR would be a better choice.

Oct 11, 2006 - Bob :

I'm either gonna get this phone or the V, i thought that i was gonna get this one for sure but im not sure now.. for the people who have it, is it bad?

Nov 3, 2006 - Lealee :

i also have the same problems as Mike this phone sucks they need to recall this pieace of CRAP!
WASTE OF MONEY

Nov 6, 2006 - Chad :

I also agree with Mike. I bought mine on-line from letstalk.com, and my problems didn't start until like 35 days after I bought it, letstalk has a 30 day return policy, and LG told me to take it back to the store I bought it at! I'm stuck with a phone that is greatly less than adequate! Half the time it won't even pick up a call, the 'touch sensative' buttons need a lot of work before they should be released to the public!
I've toyed with the sensativity of the buttons, and it still doesn't work right.
Other than the buttons, this phone is a great phone with lots of features, and while I agree it does take some playing with to learn all the features, once you learn them, this phone can do a lot! But all of the features are useless if the buttons won't work properly. Look elsewhere for a phone.

Nov 10, 2006 - Jesse :

OK I GOT THIS PHONE AWHILE AGO AND ITS PERFECT.Not for dumb people that cant take care of their dam stuff like people saying "omg i t broke the first day i got it" at first its a bit confusing but try to figure out and read soem things in manuel its worth it!!I just now tested the touch screen it got A+ worked every time and i only have the senitivity set to the second highest leval.It takes awesome pictures the ipod is awesome if you know how to use it.took me a couple hours to get it all down but this phone is awesome!!!

I reccomend this to all people who arnt retarded

THIS PHONE ROCKS!!!

Nov 14, 2006 - oscar g :

Buy INSURANCE on the phone! One fall and the screen WILL CRACK.
Very flimsy parts. Nice to look at and THATS ABOUT IT!

Nov 23, 2006 - bob :

if your gonna drop it the buy a case. oops sorry,.. you probobly cant afford the 3$ case

Nov 25, 2006 - Karah :

I just this phone today and boy was it worth it! I love it! It's awesome. Don't listen to these impatient people on here and get the chocolate

Dec 5, 2006 - Lauren :

I just bought the crazr and it is WAYYYY better than the chocolate phone.......I think the chocolate phone is ugly and the keys are too small and hard to use.....thats all!

Dec 10, 2006 - J :

this fone is bomb word up ...copped it couple dayz ago...deal dat

Dec 10, 2006 - john :

its great

Dec 25, 2006 - marisa :

im getting mine in christmas i can't wait!!!!!!

Dec 25, 2006 - mg :

I love this phone

Dec 27, 2006 - Owns you :

The LG chocolate is a great phone. For those people who are talking about the i-pod touch pad and are complaining about it, You are Stupid. Its a heat sensitive touch pad, it works great. And if you think the number pad is to small and difficult to use then your fingers are way to fat. It is not hard to use at all, if you find this phone hard to use, then you dont deserve to have a cell phone at all, ITS VERY EASY. THis phone does not break easily at all, i dropped it on my cement floor in the basement and the music continued to play.

Dec 29, 2006 - bdizzle. :

omg. i hate this phone it sucks SO MUCH. everytime i call someone it drops calls and i dont recieve texts ! can you believe that ? i mean wtf ? mayyne get a better company like t-mobile. like the sidekick. hah. man this phone sucks i dropped it on my kichen floor & it f ing broke ! can you believe that.
&!#$%damn im changing my plan ! YOU SUCK VERISON I HOPE YOU LIKE WHAT I SAID CUZ ITS TRUE !!!!!

Dec 30, 2006 - Kayla :

I got this phone for Christmas and i love it. The touch key pad works great. I have dropped it twice and everything still works perfectly fine. Its also an LG and iv heard that LG's are good quality phones. The pictures on the phone turn out great too! I love this phone..its awesome!

Jan 26, 2007 - Jamie :

Well I'm not retarded AND I read the manual and my Chocolate is still messed up. It blacks out for hours and hours on end and I can't turn it on or do anything to it. Its a cool looking phone and has great features, but what is the point if it doesn't even turn on?

Jan 27, 2007 - Megan :

THIS PHONE SUCKS!!!!!! NEVER GET IT!!!! It broke 2 days after i got it and now it broke again!! The chocolate is a cool looking phone but it won't even let me hit send on the phone.

Feb 8, 2007 - kim :

always played up on me.
when you ring someone they cant hear you.
speaker volume sucks. and no speaker phone.

Waste of money!!!

Feb 13, 2007 - Nikki :

Hey people i was thinking about getting a chocolate phone and it looks good and all my friends said theres works fine but what people were saying on here leaves me wondering if it is bad or if it was just people being careless and throwing it around and stuff. so tell me what you guys think i should do...buy it or dont buy it?

Feb 14, 2007 - scott :

kim said on 02/08/07 5:03 AM:

> no speaker phone

Wrong. If you don't have speaker phone capability, you need to go to a Verizon Wireless store and have them upgrade the firmware for you. Version 4 is what you need...you probably have version 3.

Feb 15, 2007 - hro[aaa :

I love it and nothing bad happens on mine. For the people who say that it has technical problems, well maybe the phone you got was broken before.

Feb 28, 2007 - tammy :

this phone sucks

Feb 28, 2007 - dj :

Like the phone after getting used to it, but screen cracked, was not dropped, or smashed or anything, I keep it in a case. Haven't even had it a month, good info on the firmware version as well, I really need to have the speakerphone.

Mar 3, 2007 - Rachael :

Ive had the phone for about three months and its really unreliable. The battery dies in like half a day ands sometimes it refuses to txt ppl. And if you have big fingers its hell to use

Mar 9, 2007 - Lisa :

I hate this phone more than anything in the world. I've had many a cell phone in my day, but this one is awful. I've only had it a month and I can't read the screen because it's constantly flickering. It sends text messages to the WRONG people all the time, and constantly mutes my phone calls for no apparent reason. This thing is such a piece and I'm trying to get a different phone.

Mar 13, 2007 - Batsheva :

I have the white chocolate.
It's awesome.
And no, the Ipod part is not a joke.

Mar 14, 2007 - C WeZzie :

I love this phone i am on it right now and you people are crazy if you think this phone is stupid and to all you people who broke your phones a couple of dayd after you got it thats your fault not the phone DUUHHHHHH and it does have speaker phone and it does recieve text messages so this phone and an Ipod are totally different 1st of all an ipod is not heat sensitive and the LG chocolate is but it has an MP3 player so it is just like a cell and a Ipod in 1 it cant get any better than that RIGHT and whoever cant get their phone to turn on and everthing why dont you people learn how to F***ing read the manual J***asses

Mar 17, 2007 - Tangy orange :

my chocolate was the shizz up until about yesterday when the send button stopped working

Mar 18, 2007 - emily :

got this fone for christmas was fine until a few days ago when the touch screen has stoped workin tried everything but no response so now i have a fone that wont do nothing... if i was you id advise you not to buy this as ive been reading they are many problems with it.

Mar 22, 2007 - Jesse :

The chocolate is the shittiest phone i've ever had. I'm on my second one and the screen has again broke. Even when it is not broken it sucks. I constantly accidently call the first person in my phone book because the screen is so sensitive. Don't waste your money its not worth it.

Mar 27, 2007 - Alex :

This phone suck azz. it doesnt work right most of the time. That touch sensative ish is crap.

Mar 31, 2007 - huuricane :

buy de sony w580

Apr 1, 2007 - montana :

it doesnt matter how you treat this phone, eventually the crappy workmanship comes through. the speakers randomly stop working and all you can use is speaker phone, and the screen breaks from sliding it open and closed, etc.. i urge people to not buy this phone.

Apr 6, 2007 - Foxci :

Call me old fashion, but I want my phone to go click when I press a button! This chocolate phone can kiss my ass! It sucks ass! I don't know what the designers were thinking when they wanted to incorporate the ipod feature! SHhh, the only reason why I got it is because my friend didn't like it, and my phone happened to break down on me. Therefore, it was a hand me down. Trust me, don't buy this phone! You'll regret it.

Apr 6, 2007 - RrrrRRR :

I renewed my contract on September 06 since getting this piece of shit lg chocolate which i thought was a very nice phone i have been going back to the technical support store nearby because my phone keeps getting stuck on blank white screen. I am now on my 4th chocolate which they have replace for free. i have never droped my phone or anything..i got my 4th chocolate phone last friday and after a week my phone is crap blank screeen again...This is a piece of shit phone i am going back to the store tomorrow and get a new phone ....NOt the cCHocalate Piece of shit...

Apr 11, 2007 - Choco :

I love this phone i have the telus version so i cant really talk about the phone itself because i have a different bersion.But i love the phone,the look and it has amazing reception.the only thing i was dissapointed of was the ipod part.at first i thought it was gonna be like a scrool wheel but other then thati love this phone

Apr 11, 2007 - Umm :

I have a chocolate and my phone will not send out now or even hang up..This is the worst phone I have ever had...I thought that it could of some how been my fault, but obviuosly it's not...I wish that they would do a recall on this phone...Do not buy it...

Apr 12, 2007 - zach3294 :

i have this phone and it is the worst of all the phones in the world the screen is craked the send button doesnt work it slides up on the keys so its is scratching up on the 8 button it cant get any worse dont ever get this phone cuz u r makin a big mistake

Apr 12, 2007 - chris :

i got this phone christmas 2006 and it is already all screwed up it was the best phone in the world for the first month and then i hated it. it may seem cool if u just got it but after a while u will want to just throw it around vx 8300 is soo much better im also wanting the env but since it is another special phone instead of a flip phone if it would just be a waste or if it is a good phone

Apr 13, 2007 - Choco :

man i luv this phone it is the coolest
if you have the chance to get it ur very lucky so take advantage;)

Apr 18, 2007 - lizzie :

i USED to love this phone. i got it at christmas and 3 months later it started playing up. its an alright phone until things start going wrong, the features are good and everything, but its just so weird. it wouldnt work when i got a call it wouldnt even ring so that wasnt too good, then the screen started flickering, and changing colour. now when i slide my phone up its blank but when its down i can still see the screen but its like mirrored itself so ive got 2 screens, its so strange and the colours messed up. i cant even text anymore. this phone isnt worth the hassle and its a waste of money. it will break soon enough. im going to have to take it back to the shop, and have it sent off. great...no phone for ages. oh well.

Apr 20, 2007 - jdub :

Going on my 4th chocolate tomorrow, the first one had random shut offs, 2nd' had a white screen issue and tonight I had another white screen, I would buy insurance with the phone otherwise you are going to be scrambling to get a new one every few months.

Apr 23, 2007 - Jim :

This phone sucks, it calls randomly from my pcket even when locked
drops calls ad the controls are terrible when going thru menues or the address/contacts

avoid at all cost

Apr 23, 2007 - Kewlick :

I just got this phone its great!! u just know how to use it right! And for all those people saying the touch sensitivity pad isn't working u have to change the sensitivity.

Apr 24, 2007 - Joshua :

The only complaint I have about the phone is the touch sensative keypad. Maybe once every other day I'll open my phone up and all the keys will still be locked (even the number pad). All I have to do is close it and open it again and it works, but it still shouldn't do that in my opinion. And also, my CLEAR key stopped working. I haven't dropped my phone or anything, but the CLEAR key just stopped working. Once a day for maybe one minute it starts working again out of no where. I cant exit out of menus or backspace while texting, it gets irritating. Besides that, its a good phone.

Apr 28, 2007 - Ryan :

Well This is my fourth phone in 8 months So You do the math to tell how long it takes me to get a new phone it sucks

May 1, 2007 - Jesse :

I paid $200 for my chocolate

and I had the same problems as everyone else

random calls, keypad freezes, ipod feature sucks, etc etc etc

2 chocolates, $30 in wasted ring tones, $20 to transfer contacts *they forgot to mention the free Backup Assistant the first 2 times*, and 4 months of frustration later

I go back with my second chocolate

and they say "Here's a razr, let's call it even"


and now I'm stuck with a $50 razr that I paid $250 for.
and, of course, I couldn't get my money back or a phone of equal value, LG would never give your money to motorola or samsung or any of the other phone manufacturers


fuck lg and fuck the chocolate, spend your money on a better phone

May 1, 2007 - carmen :

so, i admit, the phone took some getting used to, and I loved it UNTIL my screen went blank last night...and seems like it has happened to alot of people. i don't have insurance, will they replace it for free or do I have to shell out more cash for a new phone??

May 1, 2007 - Miklay :

I have had this phone since the day after Christmas
NEVER BUY THIS PHONE
My sisters phone (same phone) was dropped and the touchpad keeps on pressing the "send" button without ever touching the keypad.
I have never dropped my phone, I am always very careful with my phone. A week later my phone did the same thing. When I open it it calls the last # I dialed. When I respond to text messages it sends the text before I finish (thanks for wasting my $$$ Verizon). When I try to navigate the screen the down 'button' sticks and it just quickly scrolls through the menu. DO NOT BUY THIS PHONE!

May 4, 2007 - MockRandoo :

THE FINAL WORD: No doubt about it, this phone looks WICKED! I was determined to get it whether it sucked or not because it looks so damned cool. After all, HOW BAD COULD IT POSSIBLY SUCK? Answer: OMG! I HAD NO IDEA A STUPID PHONE COULD SUCK THIS HARD! I don't even know where to start! It isn't like there's just one or two irritating things about it, EVERYTHING about it is irritating EXCEPT how it looks. Here's just a few problems: If you are one of the few people who does NOT have at least 1 or 2 features that are broken or unreliable then you are in the minority: My vibrate mode stopped working the second day. The camera on it TOTALLY SUCKS. You need a tripod to hold it still enough to take a decent picture and it has no flash. It is difficult to simply hold the phone in your hand comfortably while talking on it, It is not compatable with Mac or with iPod. It is counter-intuitive (in other words: it's not organized or put together in a logical way that is easy to use without written instructions). Absolutely do NOT get this phone if you are a dude - this phone is so delicate that you always have to handle it as if it were made from eggshells, and no matter how careful you are, you'll still accidentally activate all the buttons you didn't want. For me, the biggest problem is this: You can't just grab it off your holster, flip it open and quickly make a call. Not without accidentally texting your mom, taking a picture of your elbow and redialing the last 10 people you called! The LG Chocolate is WAY too high maintenance.

May 9, 2007 - Moose :

Phone is not that bad, lg bashers. I have dropped it 4-5 times on concrete and the thing keeps on trucking. Only problem, after last fall touch buttons start to stick.

May 10, 2007 - Anonymous :

this fone sux its crap and shit.
kim disagrees but she's biased.

and had crap ringtones (james bond polyphonic).

its rubbish and crap full stop

May 10, 2007 - Hay :

So i got my Chocolate for this past christmas..... recentally my touch keypasd has stoped working at times but it always fixes its self...sometimes it wont work for up to an hour....this makes it so i have to go through the dumb voice commandeds to make a call....today i am takeing my phone to verizon...to hopefully get a new one...maybe even a pink one...i have the black..i wanted the rad at first but they were sold out...lol

May 15, 2007 - jasmine :

I have had the chocolate phone for going on six months now. If you get this phone insurance is a must. I'm on my third phone now. It takes great pictures, the mp3 player works, and the touch screen has it's rough times.... but the screen tends to go blank. I think they should do a recall because all of my girlfriends are having the same problem with the phones.

May 16, 2007 - Laine :

I have gotten a strawberry chocolate phone and i absolutely love it. Sure there are a few problems like the touch screen and stuff but every phone has a few minor set backs. I know that i wouldnt trade my phone in for any thing else in the world. I dont know what you all are talkign about when you say that it stinks because i really do enjoy it!

May 17, 2007 - woll :

All of the negative comments herein are 100% true. In fact, this phone is so unreliable, there are sure to be multiple drawbacks not even mentioned in this board. If you wrote a positive comment based on personal experience with this phone, give it some time, and you are sure experience some (all) of these same problems. DO NOT PURCHASE THIS PHONE!

May 18, 2007 - 13ryce :

Ive had my chocolate since june 2006 and the only problem is that in the past month it has acted oddly. It will shut off in my pocket and takes a while to start up. This only started recently and im pretty sure that its because I drop it every day. I can go 2 days without charging. Pix are freakin clear. not one bit distorted. so are flix.

May 25, 2007 - theMaGgOt :

crap fucking tastic this phone is!!! it sucks. sometimes when i try to scroll thrue my contact list or recent calls list its like the thing would get stuck and keep cyling thrue all the names. the only way to get it to stop is to slide it closed. and my button to send my calls out doesnt work. i have to like twist the screen back and forth for it to work. WHAT A PEICE OF SHIT PHONE!!!

May 29, 2007 - Josh :

I got my chocolate a couple of months ago, and I like it. All you other people saying how shitty it is and all you need to understand that sometimes you get phones that come out of the factory with defects, and sometimes you dont...thats the way it is fools. I have dropped my phone four or five times without a case, and it still works perfect minus a few scratches. The only complaint i have is the battery life time. it doesn't last long at all. I was told by a friend that they are replacing certain defected cell phones for free at Verizon...in ex flickering screen which seems to be a problem with a lot of chocolates. Best word of advice is to get insurance on the phone. BTW- i love the question """what kind of phone is that"""

Jun 5, 2007 - Anonymous :

this phone's a piece..the call button doesnt work..i gotta scroll through my contacts list and hover over the persons name and chick on it and press 6..just to make a call..and i go out and buy the stupid vcast music shit..and the headphones suck..it only comes out of one measly side..this phone is seriously a terd..dont waste ur money on it

Jun 9, 2007 - christina :

This phone is ridiculous. I'm on my SECOND chocolate in a period of like 3 months. the screen on the first one went blank 3 DAYS after purchase, so i paid $50 and got another one from the store. i've had the second for a month and a half and just yesterday the screen went blank again. a day before that, the earpeice volume went out completely. the only way to hear was to turn on the speakerphone. Verizon won't do anything about it despite numerous complaints and even a customer an in-store whom i spoke with having the same exact problems. i went to complain once again today and unfortunately didn't get very far. They say they're not responsible ..... so i've contacted LG, the manufacturer and filed a complaint. The supervisor is going to call me back within 48 hours of monday. i URGE everyone to call the 800 LG number because if we get enough complaints maybe they'll do something about it. to those who have had good luck with this phone --- just wait. something is bound to happen. i really believe the equiptment is defective and a recall should be considered. i'm so dissatisfied and discusted i could just throw up. it's a shame we all paid for this and are getting screwed out of reliability and repair.

Jun 18, 2007 - amanda :

I got my chocolate in February and I liked it at first but now my phone has a big gap where it slides and I have to hold it open sometimes. It also turns it's self off. Verizon is also not very helpful even though I have the insurance. Don't get this phone the sound quality is awful.

Jun 19, 2007 - Heather :

This phone is truely awful, I dont know anyone who ownes one that doesnt hate it. Ive had mine replaced 3 times, all I use it for is texting and it cant even cope with that!

Jun 24, 2007 - Mike J :

I got the LG chocolate in Oct 06, by Mar 07, I had enough. This phone was hot and I loved it, yada, yada... then the issues started and hasn't stopped (now it's a very expensive supplemental alarm clock).

Issues: Non-stop scrolling thru menus/contacts, chocolate-dialing (phone randomly calls people whenever it wants to without my knowledge), taking pictures require a surgical hand (steady & no movement), and the ringer would not work periodically.

The consequences have been: 1. To end random scrolling, sliding phone up & down (increasing the chances of it breaking), 2. Friends, family, etc. called at wee-hours in the morning), 3. Missed important calls from work because phone never rang although ringer was up to max volume.

This phone LOOKS Hot, but is a TOTAL BEATER! LG should be banned or dissolved for building such crappy equipment. Going forward, I will never buy an LG product and I'm sure there are others on the post who won't buy their retarded crap again either.

Stupid, dumb, phone! Sorry, just pissed about it, thank God for eBay!

Jun 25, 2007 - Michelle :

LG Chocolate from Verizon. Phone is a joke. Sure it has lots of features, but they are not worth the technical difficulties (or cost) one has to endure to use it. I am not even 1 year into owning the phone and I'm on my second one. Same issues. Don't waste your time buying the $4.99 a month insurance, because you should apply it to purchasing a different model. Don't get me wrong, LG does have some good phones. But I've never experienced anything like this in my 11 years of Verizon.

Problems with phone: Turns off all the time, battery not lasting a day - if I use it, then not even 1/2 a day. Sometimes the buttons on the side stop working. Or the touch sensitive feature goes out of whack and whatever you do (even if just listening to someone on the other end talk) you end up knee deep in menus you never knew existed. You can push the buttons hard and still no luck, but the touch sensitive feature works when it wants to. If you need a phone that can take a beating, switch to something else. Boo. This is a bad phone. Never again.

Jun 27, 2007 - Noah :

ok everyone who is dissing the chocolate are stupid hate to say but they are. Ive had one for three months and it was used before that and it works perfectly i have music on it and they work just liek and ipod. the touch screen takes a while to get used to but once u do its easy everything works fine on my phone i dropped from a staircase when it was slid up and nothing happened

Jun 27, 2007 - Mike :

@Noah

If you were lucky it doesn't mean everyone else is stupid.

Jul 3, 2007 - Josh :

Same shit here as everyone else...what a load of bull they threw us-but we caught it alright.

Jul 6, 2007 - jennnifer :

okay. just because your phone hasn't turned into complete piece of crap, believe me it will. this is my second one and its broken after three weeks of having it. my first one i had for about a month dropping it a few times, the screen went completely white, only working on the charger. then completely broke. i went in to the verizon store and they hadn't even heard of that happening. so they sent me a new one. i got this new one and i was really really REALLY careful with it. not dropping it once. less than three weeks after getting it, same thing. the screen turned all these different colors after just sitting on my desk. for no reason at all. dont get this phone. a complete waste of money. now i have to go in and fight for my money back to get a different phone. can't believe i wasted renewing my two year contract on that.

Jul 10, 2007 - eric :

im on my second chocolate and my first one would go on hold every time i closed the phone, and this new one i got doesnt do it and ive looked through the phone options over and over again. how do i get the damn thing to hold, when i slide it shut?

Jul 12, 2007 - cait :

it sucks really. im on my third. go get something else. the choc. is terrible. i just want to text. and i cant.

Jul 14, 2007 - Sammie :

I have the lg Chocolate and i love it. it stands up to a lot seeing how i have dropped it a million times. i love this phone. The only problem i have ever had with this phone is the vibrate not always working. some poeple may think that the sensitivity of the touch pad is bad but you can increase or decrease the sensitivity in the tools section. and as for it calling the first person in your recent calls, that is probably becuase u press the recent calls button twice or something, or while its in your pocket, i have done that, it is easy if u accidentally press the side button while it is in your pocket. but really i have no complaints about my chocolate. i have the strawberry and i love it!

Jul 17, 2007 - Tom :

Yup, I had my phone for 2 months, was very careful, and behold, the vibrate broke 3 days ago, and now the screen will not work. It is basically a shade of white or grey, and I came to the internet to see if there was a way to repair it or of there was a recall. Apparently I am out of luck. It really makes me mad because when I bought the phone I specifically asked if it was durable. Well I didn't even need to wait to find out, I never even dropped the thing. It is terrible....donlt get one.

Jul 17, 2007 - Tom :

UPDATE: I just got abck from the Verizon store where, upon showing them my non operating screen, and non vibrating function, they removed the batter and looked at the poisture indicator. It was a VERY SLIGHT pink, due to the fact that I keep it in my pocket and persperation/humidity has slowly reacted with the moisture indicator. The woman told me the phone was not operating because it had gotten wet (it is 7 weeks old). I told her NO, it broke because it is a bad design and it is all over the internet that the screen does not work and the vibration can go out. She refuted my assment of the problem. I looked over at the man next to me who was also having problems with HIS phone, which was of course a Chocolate, with a-get ready-BROKEN SCREEN!

After asking him if he dropped his phone in a puddle, or a pool, he told me (in front of everyone) that the phone was a piece of crap. I agreed.

Finally the woman agreed to send me out a refurbished phone, which I am sure will break again soon. I hate verizon, they have deplorable customer service, and never take responsibility for any sort of problem. Again, let me say this, DO NOT BUY THIS PHONE.

Jul 18, 2007 - F THE CHOCOLATE :

I had this phone since christmas and it was fine untill recently i have a white screen of death that wont go away, I had 70 pictures of them, mostly party pictures which I cant believe Im gonna lose, my numbers, I hate this pos, worst part is people are texting me and I have no Idea who it is or what they are saying, LG YOU BLOW, another part about the situation that makes me pissed off is that I kept the phone in perfect shape not one scratch on it and it shit out on me.

Jul 23, 2007 - it sucks :

No send button....randomly calls numbers....starts scrolling randomly and won't stop....sucks ass

Jul 24, 2007 - krys :

so the screen on my phone just turned white. tight.
When i get a new one which hopefully doesn't present an issue, will the contact list go right to the new chocolate.

Jul 26, 2007 - whatever :

probably the most over-rated product to be produced in a third world country to date. touchpad completely useless if the phone gets warm at all, generally occuring after 10 minutes of features use. when phone is placed to ear you end up talking two minutes or so and then realize the other person hung up because unbeknownst to you, your ear grazed the mute button on the touchpad when you said "hello, is this verizon customer service," which is a paradoxical question. As it turns out, the people behind the verizon network are actually corporate zombies, SEE ALSO: worst marketing ploy by major phone company, three thousand strangers trying to listen to your conversation, a little wierd? ohhhh, look at all these people behind me in the network...reality, ohhhh S%@!, this company is so jacked that it takes three thousand black shirted high school drop outs to change a light bulb. reference: most retarded commercials ever.

Anecdote: 23 July drive three hours to san antonio to demonstrate to verizon representative face to face the broken state of my phone, as there is a store for every tree in southwest texas (zero). Told to my face that i had water damaged the phone and that because i didnt have a cell phone life insurance policy i would be charged the full rate for a new LG hoaxolate. simple reply: please cancel my contract, as well as my wifes if you won't replace the phone that broke after seven months use. i was given the number to call to cancel the phone service, reply: may i use your store phone because as i recently pointed out, mine is friggin broke. yea sure, we close in 30 minutes, go ahead, unfortunately they all got to work an extra 15 minutes that night because the average wait for customer service is 30 minutes, verizon wireless company decision: lose 1400 dollars of business a year rather than replace a phone for a customer of 4 years. way to go LG, way to go Verizon, your joint efforts in business product relations have successfully combined allow phone calls from verizon stores only worldwide. Side note: it was cool to name it the chocolate when it only came in black, but now that its in red, pink, and neon green, it might be better marketed as simply, "cool device for thirteen year old girls at heart that can be counted on to not work." thank you large cell phone company for never allowing the facts or common sense business to meddle with your customer service policy.
Laughably, i must now type the word 'smartphone' to submit this, its required, how ironic.

Jul 31, 2007 - Pig :

Shittiest phone ever!

You must have surgery-clean hands in order to make the touch pad work properly, the video quality is crap, and the screen worked fine for about a month, then just went blank.

I want name and adress of the dumbass who designed this piece of crap, I{m going to kick him in the nuts repeatedly.

Aug 6, 2007 - Teri :

This is the third chocolate (strawberry) that I have replaced in 2 months. I have the blank white screen, and then my volume doesnt work...then my phone calls people who I dont even dial. Who the hell designed this contraption? This is almost a bad joke. Looks cool, but the worst thing I have ever owned!!!

Aug 8, 2007 - allergic2LGchocolate :

ill join in on the choc bashing....i am about to take my 3rd one back and get my 4th. here is the history of my choc malfunctions

1. only a few days after getting it i noticed the top of the phone had a large crack where it slides up, compared to my brothers chocolate which had no crack at all. took it back and they went through a box of a bunch of refurbished chocolates and tried to find one with no crack but most of them had a pretty wide gap, i finally settled on one with the smallest gap they had.

2. About 5 months later my screen randomly went white on me, and i couldn't see anything, it wouldn't turn off. i finally got it so i could somewhat see what i was doing but it was totally white and cloudy. i took it back to the store and they said this problem is VERY common, gave me a refurbished one which of course had a huge gap on the top.

3. A few days later i come to the realization that it doesn't even vibrate, i had been missing call after call because of this. it will vibrate one out of 10 times and that vibrate is extremely tiny. going to take it back tomorrow and get another refurbished piece of crap i'm sure. might try and complain and ask if i can switch phones.

Also one of the worst parts about getting the refurbished was that things on this phone were different. the pictures are not fullscreen anymore so i cant have a fullscreen wallpaper. if i take a picture it has huge white bars on the top and bottom, my old phone never did this.

Aug 12, 2007 - katie :

I would not recommend the chocolate to ANYONE. Yeah it is a neat looking phone, but just as everyone else has said its a piece of shit. I'm on my second one in less than a month and its the 3rd one within 8 months. On every one of the phones the charger port has broke. It is made out of flimsy material and will break super easily. Looks are deceiving when it comes to this phone.

Aug 13, 2007 - Christy :

This phone is terrible! My cousin and I both had one, and finally after the 3rd time it was broken and replaced (yes, it happened to both of us) they finally gave me and my cousin the free upgrade. DONT GET IT! It does random scrolling and seperates.. BAD BAD BAD.

Aug 23, 2007 - idk my bff jill :

i've had the chocolate since x-mass 06' and the last few months it has started freaking out on me, it will randomly call people from my contacts or from my recent calls but when i want it 2 call some1 or go 2 recent calls it wont because the call button now doenst even work! and ur right it scratches so easliy it looks like its been thru world war 2, ay yi yi im saving my money and buying and env at least it has real buttons and i can text without gettin thumb cramps from my fingers bein so close 2getha, its was awesome when i bought but now that im hearing its not just mine im having total recall thoughts on it, P.S. SMARTPHONE WHO! o yea its smart, i think mines got a mind of its own

Aug 25, 2007 - fart :

i got this phone about 2 weeks ago.
horrible decision.
the music player is terrible, you have to use windows media to sync the music.takes forever.
the users manual sucks.
if you look at the phone cross eyed it calls someone.
if some one calls while your listening to music,cross your fingers and hope you can listen to your podcast from where it paused. you cant FF or RW with ease.

the only way i could see anyone likinbg this phone is that they have nothing to compare it too.period.

oh ya, the reception sucks too.
really, ive had more dropped called in the 2 weeks ive had this phone than ive had in the nearly 8 years ive been using cell phones.

DO NOT BUY THIS PHONE.
U R BETTER OFF GETTING A REGULAR CELL AND A USED IPOD

Aug 25, 2007 - John :

I have to agree with anyone who is complaining about this phone. I too fell for the marketing of this phone and snagged one the week it came out. It was great for about a month or two and now I can't stand it. I try not to even use it because it pisses me off so much. The battery life is non existent if you do anything other than make a few short calls, downside of the phone being to slim. The front touch pad is so touchy it's annoying. Even with the setting on the lowest setting, it still jumps all around the menu when I use it. the speaker is worthless imho for anything above the lowest setting. My phone takes a good 5-10 seconds before the person I am calling, or answering can even hear me. Call quality is poor along with signal strength. Worst phone I have ever bought. When I first got it everyone was like "Wow is that the Chocolate" and now everyone snickers and says "haha he has a chocolate" Just another reason why Verizon is a horrible carrier.

Aug 28, 2007 - Danny :

Absolutely horrible phone. At first I liked it but then I couldn't stand the touch pad. Music has to reload every time the phone is restarted. My first chocolate then stated to turn off when I went to take a picture then i got a white screen. Brought the phone back to the store and they sent me a new one. Worked for about a month and now I have the white screen again. I don't see how LG would even put a phone this bad for sale. I will never get a LG again.

Sep 3, 2007 - sarah :

CHOCOLATE SUCKS REALLY HARD!

Sep 4, 2007 - jamie :

this phone is so awesome, except recently i opened my phone up and THE SCREEN ON THE INSIDE WAS JUST COMPLETY BLANK.

its sucks, and i have yet to figure out if there is a way to make it so i can see it agian.

but the weirdest part is i can still make and recieve calls.. weird huh?

Sep 10, 2007 - bayla :

i've had this phone for like 5 months. I had to bring it back once because the touch back stopped working. Now I took it back because it won't charge. I'm stuck with this phone for 2 yrs... and verizon doesn't even give a shit about the piece of crap. don't get this phone

Sep 11, 2007 - Brian :

flimsy and poor quality. anyone that likes them only like them because they THINK it makes them look cool. They are awful worthless phones.

Sep 13, 2007 - jessica :

this phone is ridiculous. i've gone through 2 replacements already, because the verizon techs couldn't figure out why the phone was screwing up! initially, less than 3 months of owning it, my battery would only stay charged for 2 minutes! yeah, TWO minutes! (and it wasn't due to obvious reasons of use!)

NOW, it's stuck on a blank flashing screen that won't even let me shut the phone off. i have to remove the battery! this is ridiculous, i've never had so many problems with one device. i'm so over it, i'm not even going to bother taking it back in to verizon.

Sep 14, 2007 - -Me- :

This phone is a bunch of bull shit. i wish there was a recall on it. i got one for christmas 2 weeks later i had to take it back because the screen failed on it. then i got another one and it worked fine for about 2 months then the keypad always locked up on me and wouldnt work. now ive have myne for 2 weeks. and wouldnt u kno it. the fuckin peice of shit decided to lock up and not turn back on. THE WIRING SUCKS ON IT!